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More than 30 days before arrival date = 10% of the booking price.
29 – 7 days before arrival date = 50% of the booking price.
Less than 7 days before arrival = 100% of the booking price.
There will be no refunds if the client voluntarily decides to stop using the services included in the holiday before the end of his/her stay.
CHANGES BY THE COMPANY
In case the accommodation could not be occupied because of unforeseen reasons, not attributable to the company, the company has the right to substitute the original accommodation by other with the same or superior characteristics, without any additional payment.
DATA PROTECTION (Organic Law 15/1999 of 13th December )
In compliance with the Organic Law 15/1999 of 13th December, on Protection of Personal Data ("LOPD"), we inform that, through the completion of forms, your personal details will be incorporated and held in the company files, with the purpose of being able to offer and provide you with our services. In addition, we inform you of the possibility to exercise the right of access, rectification, cancellation and opposition with regard to your personal data, the company being responsible for the file.
This privacy policy has been compiled to better serve those who are concerned with how Personally Identifiable Information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our website? When booking or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help process your reservation.
When do we collect information? We collect information from you when you make a reservation, send us a request, subscribe to a newsletter or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a reservation, send us a request, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: • To improve our website in order to better serve you. • To quickly process your transactions. We collect your email address in order to: • Send information, respond to inquiries, and/or other requests or questions. • Process reservations and to send information and updates pertaining to orders • We may also send you additional information related to your product and/or service.
How do we protect visitor information? Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
All credit card transactions are processed through a secure gateway provider and are not stored or processed on our servers.
Third Party Disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
Third party links At this time, we do not include or offer third party products or services on our website.
Questions If there are any questions regarding this privacy policy you may contact us using the contact information in the footer of the site, or via the the form on the Contacts page.
Chalet del Lago is a cosy holiday home located in Torrevieja, ideal for families, couples or groups seeking a peaceful, comfortable stay well connected to the beaches, services and leisure areas of the Costa Blanca.
The accommodation offers a spacious and functional environment, designed to enjoy both the interior and exterior. It features comfortable spaces for resting, sharing meals, relaxing and enjoying a few days of holiday with all the necessary amenities.
Your chalet style brings a sense of privacy and freedom, perfect for those who want a more independent stay than in a traditional apartment. It is an ideal option to enjoy the Mediterranean climate, organise family plans, rest after a day at the beach or discover Torrevieja and its surroundings.
The dwelling has a comfortable living room, equipped kitchen, bedrooms prepared for rest and areas designed for a practical and pleasant stay. Its location allows easy access to supermarkets, restaurants, beaches, walks, natural areas and points of interest such as the Torrevieja and La Mata lagoons.
A perfect option for those seeking tranquillity, comfort and good connection with the Mediterranean environment.
Enjoy Torrevieja from Chalet del Lago, a comfortable and welcoming home to spend a relaxing holiday on the Costa Blanca.
As a guarantee for possible damages during your stay, a deposit of €300.00 will be charged. This amount will be held in your account on the day of check-in and will be refunded within a maximum of 3 days after checkout, provided that the accommodation is in good condition.
From the refund, €4.80 will always be deducted for platform management fees.